Zen seem slow to offer or recommend any official AC/VDSL routers for Zen that they support, somewhat disappointingly as AC has been around for some time. Technical support did say there was no problem using one and so purchased Netgear D7000 with integral VDSL modem and had good reviews.
The best guidance I could find (for Draytech) was that all that was required was to use WAN VLAN UID 101 , PPoE, Zen user name and password, mode VDSL.
On boot up offers list of ISP by country; for UK there about 10 and include TalkTalk, BT, Be and Other. As Zen was not listed seemed logical to close other but this takes you back to opening screen and not just give you option to enter your username and password, PPPoE etc. as I had expected; the only option seemed to be manually configure. Unfortunately manual configuring is not intuitive. There is no VLAN UID to set to 101 but some thing that lists priority 0-9 (still do not know what this does).
After multiple unsuccessful attempts was on verge of giving up but decided to start from scratch and choose BT as my ISP on basis that OpenReach BT supplied line for Zen. Amazingly this did work and the Internet light changed white for first time, however not all was sorted.
I did have internet access and could download Netgear Genie when given option from within setup wizard. However every time there was any internet access required it asked for router admin and password even when Safari could access internet via new tab. What eventually became apparent was that the wizard needed to be completed and internet access was locked via router login till then. This was not immediately obvious as the wizard was hidden behind Safari. Once I found this and completed setup wizard which was product registration with Netgear normal internet access seemed restored.
So Netgear D7000 AC does work with Zen but choose BT as your ISP and ensure you complete the wizard. Personally dod not find the menu system as intuitive as other routers but this may be lack of familiarity.
